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Tuesday, July 26, 2011

Disney Custodial Information!!!

Hi! So this what Disney have in their DCP Website:


Custodial
Responsibilities may include:
  • High Guest interaction while working independently
  • Extensive cleaning - including restrooms and toilets
  • Working with cleaning chemicals and equipment
  • Bussing tables in restaurants and outdoors
  • Sweeping and mopping
  • Emptying trashcans, lifting heavy garbage bags
  • Driving pargo carts
  • Vacuuming, dusting, and cleaning pool decks
  • Providing Guest information
  • Standing for extended periods, working outdoors
My experience between Fall 2010 and Spring 2011

Custodial is a excellent role if you are a person that enjoy A LOT of interaction with people that you dont even know. For you to enjoy this role you will need to be friendly, outgoing, fun, creative, tolerant and helpful. If you have all this or a just one your ready to go you will learn the rest down there! Guest are unpredictable you never know what they going to said to you. Most of them ask for directions, others will start to talk to you with any reason (most of them just want to talk with someone while they wait for their family to come back from a ride) some of them will complain about stuff that you dont even have control about like attractions or rude employees in other park outside Disney property lol... 

You have to be tolerant some people dont speak English (if you know any other Language thats a + specially Spanish or Portuguese) or some people wont understand you at first because your accent (it happen to me a few times, my first Language is Spanish, specially after a long day of work haha) P.S you will see Guest with maps with ToonTown (in the case of MK) in it ToonTown move out earlier this year lol

You get the opportunity of doing water art which is unique from Custodial in all Disney Parks! Is an awesome way to interact with people, if your shy this is a good way to break out that shell! Also you can do Pin Trading but everyone does that lol.... Be creative and take ideas from everyone! I used to do Pin Trading, Water Art, Games with the Water and my Broom, Give away Stickers, Talk to complete strangers, in Tomorrowland Spin the Giant Granite Ball and splash the kids with the water!(ask the kids first if they want to play that game lol), I also used to walk around with a LightSaber kids and their parents love that, Complement the Kids for their Pirates, Knight, Prince, Princess or other Disney character costume, you would hear stuff like mom he really think that I am Cinderella. lol 

Anyway just have fun with work! Look at me I didnt have all that confidence before Disney, specially because my English is not perfect, but if I did it you can do it!

Now about the real work. In MK Custodial, when i started, you used to get an area lets said Space that would be all trash cans inside, front and around that attraction. You start that zone then about 2hrs later someone used to take over that area, you go to Break and then go to CDS take a new assignment this could be tasking which is cleaning certain areas for a few minutes or doing magical moments, or you could get a Zone like COP which is aroung Carousel of Progress, so every time you came from a Break you used to take over a new area which means that you could leave Space clean and after your break go to COP and find every trash can FULL which use to be a big problem making Managers to get in the situation. They change that system this year and now you get a Zone and keep it all day long which is a little boring but is kind of good too because you area would be much cleaner and would be easier. Other Cast Member will and have to take over your area when you get a Break they are called Breakers. P.S you could also get Recycle which in the East is taking care of all the recycle cans in Tomorrowland and Fantasyland, by your Self!!! 

Bussing tables is a busy one specially in Main Street thats work work work trash trash trash trash! The trashcans in the Food Areas of Main Street never get empty you ca empty them and five minutes later is full again! Horrible!

Anyway if you have any question about the DCP leave a comment down below and I will try to give you an answer! 

Thanks For Reading! 
Have a Disney Day!!!!